Staff Vacancies
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Our Student Advisors provide professional front-line information, advice, and advocacy services to students in the areas of welfare, equality and education matters and support the efficient operation of representation systems and the delivery of core services on site.
Principal Functions:
Dealing with student ‘casework’ through the provision of information, advice and representation for students with queries or problems, guidance on university regulations and procedures and external organizations (e.g., SUSI, PRTB).
Maintaining and developing local democracy and administering the Class Rep system and elections on campus.
Acting as a local representative of the SU on university committees on campus to ensure that students can access and avail of services and that local site administration activities are completed.
Supporting local events and activities on site, from planning to execution.
Key Responsibilities:
Ensuring students have an outstanding experience of the union’s Advice Service when they require information / assistance with welfare, equality, and academic matters.
Class Rep System and Democracy - Ensuring that the local Class Rep system is sustained and supported.
Event and Activity Support - Supporting local events and activities on the TU Dublin sites, from planning to execution.
Stakeholder and Political Relationships - Using influencing and negotiating skills to ensure that positive outcomes are developed to meet the needs and aspirations of key stakeholders including union staff, and elected Officers
Essential Criteria
Experience in a front-line information-delivery / customer service role
A minimum of 1-year (current) experience in a membership advisory or administrative role
Excellent IT skills are required with Intermediate to Advanced Microsoft Word,
Excel and PowerPoint
Excellent communication and presentation skills
Desirable Criteria
Post Leaving Certificate or equivalent qualification
Previous experience working with third-level students and/or young people
Proficient in CRM databases e.g., Salesforce
Good working knowledge of data protection requirements
Competencies:
The ideal candidate will demonstrate behaviours which align with values and mission of TU Dublin SU.
Student Focus – Demonstrates a passion for student rights and interests or the rights and interests of other groups or cohorts of a given population.
Interpersonal Skills – Demonstrates respect for the dignity of individuals, supports the equality, diversity, rights and goals of individuals. Is seen as a direct truthful and insightful support for Class Reps, Elected officers, and staff colleagues alike.
Relationship Building – Builds effective working relationships quickly and successfully; communicates and collaborates with others and earns their respect. Helps to create a sense of team spirit.
Attention to Detail – Demonstrates the ability to organise and process detailed information quickly and efficiently whilst ensuring that procedures are maintained, and the work meets high quality or other standards.
Perseverance – Demonstrates a passion for student issues and the needs of students and a determination to achieve positive results for oneself, Elected Officers, and the wider student population and the SU.
How to apply?
If you feel you are ready for this role and would like to apply, please submit your CV and completed job application form to - recruitment@tudublinsu.ie
Closing date
Friday 26th September 2025 by 9 am
Interview details
Late applications will not be reviewed. Interviews will be taken in person on Tuesday 30th September 2025 in City Campus. Further details will be given to those candidates who are shortlisted for interview. If in-person interviews are not possible at the time the candidate will be offered other virtual options where possible. Canvassing is strictly prohibited.
Due to limited resources, feedback will only be given to candidates who have been shortlisted for interview.
Downloadable Job Advertisement and Application Form available here